How can we help you?
Search our knowledge base or browse common topics.
Getting Started
How do I create an account?
Click Sign Up, enter your email, and verify your identity. It takes less than 2 minutes.
Is SendCash AI free to use?
Yes! Creating an account and accessing core features is completely free.
What countries do you support?
SendCash AI operates in 150+ countries worldwide.
Wallet & Transfers
How long do transfers take?
Most transfers are processed quickly, typically within minutes to a few hours depending on the corridor.
What are your fees?
Fees vary by corridor and transfer amount. We always show you the exact fee before you confirm a transfer. No hidden fees.
What currencies do you support?
We support 40+ currencies including USD, EUR, GBP, PHP, NGN, INR, MXN.
Security
Is my money safe?
We use industry-standard encryption, multi-factor authentication, and work with regulated payment partners to keep your funds secure.
How do I enable 2FA?
Go to Settings > Security > Two-Factor Authentication.
What if I suspect fraud?
Contact our support team immediately. We will help secure your account if needed.
AI Features
What is the AI Financial Twin?
A digital simulation of your financial life that predicts outcomes and suggests optimizations.
How does the Remittance Time Machine work?
It analyzes historical exchange rate data and uses AI to predict optimal send times.
Is my data used for AI training?
No. Your financial data is never used for training. All AI insights are encrypted.